Dimitri Balan | Training & Development Manager
Dimitri Balan is a Training and Development Manager at Sageview Consulting, specializing in designing high-impact learning programs for senior living and healthcare organizations. With more than 15 years of experience in sales, healthcare recruiting, hospitality, and customer service training, Dimitri creates modern, emotionally intelligent, and results-oriented development solutions that elevate performance across entire organizations.
His greatest accomplishment at Sageview has been designing and implementing a comprehensive training strategy for a luxury senior living client, transforming their onboarding, compliance, hospitality, and leadership development processes. By building structured training roadmaps and metrics-driven learning programs, he helped reduce turnover, shorten time-to-productivity, and significantly increase engagement while ensuring training efforts aligned directly with organizational goals and KPIs.
Dimitri’s strongest expertise lies in instructional design, leadership development, structured onboarding, and enterprise-level Learning & Development strategy. He has successfully implemented modern learning technologies and AI-driven platforms to personalize development paths, scale training, and generate real-time dashboards that track ROI. His programs have cut onboarding timelines from four weeks to one, boosted retention, and directly improved both resident satisfaction and compliance outcomes.
As an experienced LMS administrator, Dimitri has advanced technical proficiency with Relias, Reach 360, Articulate Rise & Storyline, Cornerstone, and Bridge, along with operational knowledge of ADP for HR and payroll functions. He leverages these tools to keep clients ahead of evolving industry standards and deliver best-in-class training experiences.
Throughout his career, Dimitri has built training cultures from the ground up, developing department-specific onboarding paths, progression training, and leadership development programs. Beyond traditional learning responsibilities, he has strengthened operational infrastructures by creating standardized SOPs, updating corrective action procedures, and implementing tools such as RACI charts to improve accountability, communication, and cross-department collaboration.
The biggest lesson Dimitri has learned at Sageview is that impactful training requires customization. Tailoring solutions to each client’s culture while maintaining structure, accountability, and measurable results is central to his approach.
Dimitri’s blend of strategic insight, instructional design expertise, and human-centered coaching makes him a trusted partner to Sageview’s healthcare and senior living clients.
